SPACEFIBER 0116 115 544
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Talk to a human

We're a phone call away.

Choose the channel that suits you — the same Bungoma team picks up every message, every call, every WhatsApp.

Hotline

+254 116 115 544

Mon–Sun · 6am – 11pm EAT

Email

support@spacefiber.co.ke

Average reply time: 4 hours

WhatsApp

Chat now: +254 116 115 544

Best for quick installation requests

Location

Bungoma Town, Western Kenya

HQ and primary service area

Send a message

Where we install

Bungoma-area coverage

Our fibre backbone runs through the towns below, with new routes lit every month. Not sure if your street is covered? Give us a call or drop your building on the appointment form and we'll confirm within the hour.

Bungoma Town Kanduyi Chwele Kimilili Webuye Sirisia Malakisi Mayanja Naitiri Tongaren
What to expect

Response-time promise

  • Hotline call: answered in under 60 seconds during business hours.
  • WhatsApp: first reply in under 5 minutes, 6am – 11pm EAT.
  • Email: initial response within 4 working hours.
  • Installation: same-week for supported routes; 48-hour turnaround for enterprise.
  • Outage escalation: engineer dispatched within 2 hours of a confirmed fault.